Wowbro Entertainment World Pvt. Ltd. ("Wowbro", "we", "our", or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Wowbro mobile application ("App"), website, and services. By accessing or using Wowbro, you agree to the terms of this Privacy Policy.
Information We Collect
We collect only the data that is necessary to provide and improve our services.
Personal Information
When you register or use our platform, we collect your full name, email address, and mobile number. We also collect profile information such as your photo, bio, talent category, and portfolio details, along with your date of birth for eligibility verification purposes.
User-Generated Content
As part of our artist platform, we collect and store content that you choose to upload, including videos, photos, audio recordings, and text. This also covers the profile portfolios and talent showcases you create and publish on Wowbro.
Payment Information
For subscriptions such as the ₹99 registration or other premium services, payments are processed securely through Google Play Billing or Apple In-App Purchases. We do not store your credit or debit card details at any point.
🔒 We DO NOT store your credit/debit card details. All payment processing is handled by Google Play and Apple's secure payment infrastructure.
Device & Technical Data
We automatically collect certain technical information when you use the App, including your device type, operating system version, IP address, app usage data, and log data. This information is used solely for analytics and to maintain the security of our platform.
Optional Permissions
Certain features of the App require additional device permissions, which are always optional and only activated with your explicit consent. These include camera access for uploading content, microphone access for recording audio and video, and storage access for saving or uploading media files.
How We Use Your Information
We use your data strictly for the following purposes: to create and manage your user account, to enable your talent showcase and professional profile, and to allow you to apply for job opportunities through the "Jobs" section of our platform. We also use your information to process payments and subscriptions, provide customer support, and continuously improve the app's performance and user experience.
Additionally, we use your contact information to send important notifications regarding your account, platform updates, and new opportunities. All data processing is also directed toward ensuring the safety of our community, preventing fraud, and enforcing our platform policies.
🚫 We DO NOT sell your personal data to third parties under any circumstances.
Legal Basis for Processing (GDPR Compliance)
Where applicable under the General Data Protection Regulation (GDPR), we process your personal data based on one or more of the following legal grounds: your explicit consent, the necessity of processing to fulfill our contractual obligations to you (service delivery), compliance with legal obligations that apply to us, and our legitimate interests in improving the app and preventing fraudulent activity.
Data Sharing and Disclosure
We treat your personal data with the utmost care and share it only in very specific, limited circumstances.
Service Providers
We work with trusted third-party service providers who assist in operating our platform. This includes payment gateways such as Google Play and Apple, as well as cloud storage and analytics providers. All such providers are carefully vetted and required to follow strict data protection standards.
Legal Compliance
We may disclose your information when required to do so by applicable law, court order, or a request from government authorities or as part of a legitimate legal process.
Business Transfers
In the event of a merger, acquisition, or sale of company assets, your data may be transferred as part of that transaction. We ensure all third parties involved in such transitions follow strict data protection standards.
User-Generated Content Policy
Content that you upload to Wowbro may be visible to other users of the platform, and you are solely responsible for the content you choose to share. We reserve the right to remove any content that violates applicable laws, is abusive, harmful, or inappropriate, or infringes upon intellectual property rights. To help maintain a safe and respectful community, we provide report and block features for all users.
Children's Privacy
Wowbro is not intended for children under the age of 13 years. If we discover that we have inadvertently collected personal data from a child under 13, we will delete it immediately. For users between the ages of 13 and 18, parental or guardian consent may be required in accordance with applicable laws in their jurisdiction.
Data Retention Policy
We retain your personal data only for as long as it is necessary for the purposes outlined in this policy. Data associated with active accounts is retained for the duration of your use of the platform. For inactive accounts, data is deleted after a reasonable period of inactivity. Where we are required to retain data to meet legal obligations, we do so for the duration prescribed by law. You may request deletion of your account and associated data at any time.
Data Security
We implement industry-standard security measures to protect your personal information. These include encryption of sensitive data, secure server infrastructure with access controls, and regular security monitoring. While we take every reasonable precaution, please be aware that no system is 100% secure. Users share their information at their own risk, and we encourage you to use strong, unique passwords and keep your login credentials confidential.
Your Rights
As a user of Wowbro, you have a number of rights in relation to your personal data. You may request access to the personal data we hold about you, ask us to correct any inaccurate information, or request the deletion of your data. You also have the right to withdraw your consent at any time, and to object to the processing of your data in certain circumstances.
To exercise any of these rights, please contact us at support@wowbro.world and we will respond to your request promptly.
Account Deletion Policy (Mandatory for Google Play)
You can delete your account at any time, either through the in-app settings (where available) or by sending a deletion request to support@wowbro.world. Upon receiving your request, your personal data will be permanently deleted within 7 to 15 working days. Please note that certain data may be retained for a period of time where required for legal compliance purposes.
Cookies & Tracking Technologies
We may use cookies or similar tracking technologies to improve your experience on our platform and to analyze app performance. You can control cookie and permission settings through your device's settings at any time. Disabling certain tracking may affect the functionality of some features within the App.
Third-Party Links
Wowbro may contain links to third-party websites, platforms, or services. We are not responsible for the privacy practices or content of those external services. We encourage you to review the privacy policies of any third-party platforms you visit through links on our App or website.
International Data Transfer
Your personal data may be processed and stored in India or in other countries where our service providers operate. In all cases, we ensure that appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we make significant changes, we will notify you through the App or via email. We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy or the handling of your personal data, please do not hesitate to reach out to us.